Q: How much is shipping and where do you ship to?
You can calculate shipping costs here.
We ship within Canada and USA only.
If you require Express Shipping, please inquire.
We also offer discounts for multiple items in one shipment.
Q: Can I return an item?
Although these items are second-hand, we gurantee that they are gently worn unless otherwise specified.
Any rips, tears or stains will be documented in the description and shown with pictures.
Feel free to ask us for additional pictures or information on any item.
We can only offer ONCE LOVED credits and exchanges on your purchase.
Any item for exchange must be returned within 48 hours of delivery and must require prior notification.
Credit will not be issued for shipping costs.
If you decide to return the item, you will not receive your credit until we have received the item in the same condition as it was delivered.
Q: How can I pay for an item?
We gladly accept paypal and money orders.
If you wish to pay by money order, please inquire first.
Q: When is my order mailed?
We ship your order out within 1-2 business days after receive your payment.
Q: How do the measurements work?
Please note when considering the fit of garments or shoes. Sizes indicated on the garment can be misleading, vintage sizes are not the same as modern sizes. The best way to determine the fit is to compare the measurements, provided in the item's description, with the measurements of a similar garment or pair of shoes you currently own.
It is also important to measure from the same points and in the same manner. Be sure not to stretch the garment when taking measurements. Measurements are taken by laying clothing flat on a hard surface. This is how we measure the following items:
Dresses
Bust is measured across the front from under arm seam to under arm seam.
Shoulder measurement is taken across the back between the top of the two shoulder seams.
The length is from shoulder to waist and waist to hem.
Sleeves are measured from the top of shoulder seam to the end of sleeve.
Blouses, Coats, Jackets & Sweaters
Bust is measured across the front from under arm seam to under arm seam.
Shoulder measurement is taken across the back between the top of the two shoulder seams.
Sleeves are measured from the top of shoulder seam to the end of sleeve.
The length is measured from top of shoulder to hem.
Pants
Waist measurement is across the front from the top of waist. Multiply the number by 2.
Inseam measurement from the inside seam of the pant leg down to the end of pant leg.
Outer seam measurement is from the outside seam of pant leg. From waist down to the end of pant leg.
Shirts
Chest is measured across the front from under arm seam to under arm seam.
Shoulder measurement is taken across the back between the top of the two shoulder seams.
Sleeves are measured from the top of shoulder seam to the end of sleeve.
The length is measured from top of shoulder to hem.
Skirts
Waist measurement is across the front from the top of waist. Multiply the number by 2.
Hip measurement is from waist, eight inches down and across. Multiply the number by 2
Length is measures from top of waist to the hem
Shoes
Length - From the inter toe to the heel (inside of shoe).
Width - across the widest part of shoe. (inside of shoe).
For shoes that can’t be measured from the inside see boots measuring.
Boots
Length - With Boot’s heel and tape/ruler against the wall measure heel to toe.
Width - Across the bottom at the widest part of outer sole.
Height - From the bottom of the heel to the top of the boot shaft.